Veterinary services – delivered with courtesy and respect!
As a client of Pet Wellness Group, you can expect our full attention to your pet’s needs.
When you arrive for your appointment, you and your pet will be greeted warmly, and after checking you in we’ll offer you a drink from our refreshment center and offer you a seat in one of our clean examination rooms or in our spacious lobbies.
One of our friendly veterinary technicians will start by asking about your pet’s medical history, getting your pet’s weight, discuss their current condition and the reason for your visit, to help gather data for the doctor.
Then, one of our experienced veterinarians will thoroughly examine your pet, ask you further questions in order to begin formulating a collaborative and individualized treatment plan for your pet. This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with and understand the plan we’re recommending. We will offer an estimate of the cost of services to you prior to beginning any treatment. Rest assured that we stay current on the latest trends and developments in Veterinary Medicine and would only recommend treatments that we would do for our own pets.
Our veterinary technician will likely come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow up.
Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.
We look forward to serving you!